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All reservations made are taken on your behalf and placed directly onto the shuttle run sheet for the selected date/time.
ALL reservations are NOT confirmed until you've received a confirmation voucher number. Reservations are placed automatically onto the drives spreadsheet so if mistakes are made Such as: wrong date, wrong time, etc. Than FNQ Airport Shuttle take no responsibility.
All prices displayed are subject to change without notice. All payment collected via our agents will be paid as a deposit towards your chosen reservation and remaining balance to be paid to the driver in AUD cash onboard the bus. Any surplus of funds after service will not be refunded unless prior arrangement is made directly with the management staff of FNQ Airport Shuttle.
Any changes requested must contact the management of FNQ Airport Shuttle providing the adequate information such as the given voucher number, date, time and provided booking name FNQ Airport Shuttle and may refuse the changes for any given reason. Reservations are based on time and time is stated on the booking. Additional waiting time may be charged and will be payable direct to the driver if waiting is additional. Tolls are not included and are payable direct or to the driver at the time of occurrence.
Any negotiation/ booking directly with any individual via phone may not result in accurate information. FNQ Airport Shuttle will not be held responsible for any reservations directly made via the phone.
You will need to speak with the company whom has taken your deposit and it is up to them to refund the deposit. FNQ Airport Shuttle has no responsibility in that matter. FNQ Airport Shuttle need to be notified of your intention to cancel/ change your reservation at least 3 hours prior to your confirmed shuttle run. If chosen, FNQ Airport Shuttle management can choose to accept these changes in less time but needs to be contacted and discussed directly.
All details provided are kept private and confidential. No personal details will be published to outside agencies. FNQ Airport Shuttle will be using information provided to secure your booking on our runs via spreadsheet.
FNQ Airport Shuttle takes no responsibility in lost or stolen goods, missing of flight is at the responsibility of the passenger regarding selection of the appropriate shuttle time.
If you would like to become an affiliate please contact the friendly team.
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